What do I do if I am not receiving notification or Password reset emails?

Since your ISP probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book, also known as white-listing.

If you do not see an email from Register@CamelBak.com in your inbox, due to the overzealous filtering by ISPs our email may have mistakenly been sent to your spam folder. Please open your spam folder, look for it there, open it and mark it as "not spam."

If you still do not see the email, you may need to white-list our address:

Register@CamelBak.com. Every email provider has different instructions for white-listing. Click here for instructions for how to white-list our email address on most email providers.